Privacy Policy

How we collect, use, and protect your information

Last Updated: March 15, 2023

At PiratSwapr, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, rent equipment from us, or use our services.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We automatically collect certain information when you:

  • Visit our website
  • Use our mobile applications
  • Open emails from us
  • Interact with our online advertisements

2.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

  • Business partners
  • Payment processors
  • Analytics providers
  • Social media platforms

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages, such as confirmations, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Provide customer service and support
  • Send marketing communications (subject to your preferences)
  • Personalize your experience and deliver content and product offerings
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues, fraud, or illegal activities
  • Comply with legal obligations

4. How We Share Your Information

We may share your personal information with:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

  • Payment processing
  • Equipment delivery and logistics
  • Customer service
  • Email delivery
  • Data analysis
  • Marketing assistance

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order or government request).

4.4 Protection of Rights

We may disclose your information to protect the rights, property, or safety of PiratSwapr, our customers, or others.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our security measures include:

  • Encryption of sensitive information
  • Secure Sockets Layer (SSL) technology
  • Regular security assessments
  • Access controls and authentication procedures
  • Regular security awareness training for our employees

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

6.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by:

  • Logging into your account and updating your profile
  • Contacting us at privacy@piratswapr.com

6.2 Data Portability

You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

6.3 Deletion

You may have the right to request the deletion of your personal information. Note that we may retain certain information as required by law or for legitimate business purposes.

6.4 Marketing Communications

You can opt-out of receiving marketing communications from us by:

  • Clicking the "unsubscribe" link in our emails
  • Updating your communication preferences in your account settings
  • Contacting us at privacy@piratswapr.com

6.5 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@piratswapr.com.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

PiratSwapr

4 Murphy Corner West, Bruce, CH45 6UP

Email: privacy@piratswapr.com

Phone: +443990219346